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TERMS AND CONDITIONS

Updated 23/01/2024
 
Please read these terms and conditions ('terms and conditions', 'terms of use', 'terms') carefully before using www.glamluxecosmetics.co.uk ('website', 'service') operated by GlamLuxeCosmetics ( 'us', 'we', 'our'). These terms apply to all users of this websites with no limitations.

Conditions of use
By using this website/or purchasing from us you agree and are bound to the terms in this agreement, you ('site user', 'purchaser') certify that you have read, understood and reviewed this agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this agreement, stop using the website accordingly. GlamLuxeCosmetics only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy
Before you continue using our site, please read our                         regarding our user collection.

Placing orders for goods
In order to shop on this website simply, select the product you would like to purchase, and click 'add to bag'. When you have completed shopping, click on the bag icon and click 'checkout' and follow the instructions to checkout and complete your order. After you have submitted your order, if accepted, a confirmation page will appear on your screen and your order number will be provided. You will also receive a confirmation email shortly after, if this has not been received within 48 hours after you have placed your order please contact us at glamluxecosmetics.co.uk
You acknowledge that all goods purchased under these terms are for personal, non-commercial use only and will not be re-sold. You acknowledge that all GlamLuxeCosmetics products purchased under these terms are not for re-sale, for commercial use or use by governments or educational purposes. 
GlamLuxeCosmetics reserves the right to restrict the quantity amount of products which can be purchased in one order or during a period of time, or per person, or per address.
GlamLuxeCosmetics will not be liable to you for loss or any third party suffers for a delay or failure to process your order or deliver goods if the information you have provided is incorrect or incomplete.
You may order from GlamLuxeCosmetics if you are aged 16 or over and have an active email account or phone number at which you can be contacted.
If you place consecutive or separate orders, we cannot consolidate your orders. A separate delivery fee will apply to each order.
GlamLuxeCosmetics reserves the right to accept or reject your order for any reason at any given time with no prior warning. If you order gets rejected you will receive a refund of any money paid.

Disclaimer of liability
YOU EXPRESSIVLY AGREE THAT YOUR USE OF, OR INABILITY TO USE GLAMLUXECOSMETICS PRODUCTS OR WEBSITE IS AT YOUR SOLE RISK. ALL PRODUCTS DELIVERED TO YOU THROUGH THIS WEBSITE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR PERSONAL USE, WITHOUT WARRANTIES OF ANY KIND. GLAMLUXECOSMETICS WILL NOT BE HELD ACCOUNTABLE FOR ANY INJURY, DAMAGE, LOSS OR SUFFERING, THAT OCCURS FROM THE USE, OR INABILITY TO USE OUR SERVICES OR WEBSITE. The material and information on this website is for general guideline information purposes only. You should not rely upon the material, pictures or information on the website as a basis for making any decisions. Whilst we endeavour to keep the information up to date and correct. GlamLuxeCosmetics makes no representations or warranties of any kind, express or implied about the completeness , accuracy, reliability, suitability or availability with respect to the website, information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such material is done so at your own risk. GlamLuxeCosmetics will not be liable for any false, inaccurate, inappropriate or incomplete information presented on the website. We can not guarantee that our products colour/texture/material is accurate as visibility differs with each monitor. Although every effort is made to ensure our website is up and running, we take no responsibility for and will not be held liable for the website being unavailable or any loss or damage suffered as a result of the use or access to use this website. Certain links in this website will lead to third party websites which are not under the control of GlamLuxeCosmetics . When you activate these links you will leave our website, GlamLuxeCosmetics has no control over and accepts no liability in respect to materials, products or services available on any website we have no control over. In no circumstances shall GlamLuxeCosmetics be liable to you or any third party, for any loss or damage(including, without limitation, loss or damage of business or loss of profits) arising from your use or inability to use this site, products and materials contained in it.

Price and payment
Prices exclude delivery costs, which will automatically be added (at the cost shown) to the total amount due, when you view your shopping basket/cart/bag and have chosen your preferred delivery method. We reserve the right to change our product prices and cost of delivery at any time for any reason with no prior warning, changes will not affect orders of which we have already sent you despatch confirmation. 
Payment for all orders must be paid in full by either debit/credit card, PayPal, Apple pay, Google pay on the checkout page. We accept payment by most major credit and debit cards.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorise payment for any reason. Please note it is possible your card issuer may charge you an online handling or processing fee. We re not responsible for this.

Delivery of goods

Royal mail 1st class ( usually 1-2 working days) - £3.50

Royal mail 2nd class ( usually 2-3 working days) - £2.50

Please be aware once your parcel has been dispatched, postal delays are out of our control. We will not be held liable for parcels that are late and delivered outside of the suggested time frame

Make sure your personal details are correct as we are not responsible for parcels delivered to the wrong address due to incorrect or incomplete details.
Once your parcel has been dispatched address changes are not possible.

we reserve the right to change our delivery prices for any reason at any time with no prior warning

Currently we do not offer delivery internationally.

Returns and refunds

We offer a 14 day return policy.

Due to hygienic reasons we will only accept returns on unused/unopened items with the seal still intact and the packaging in perfect condition

Please send your returns to 

GlamLuxeCosmetics

163 Birchfield Road

Redditch

Worcestershire

B97 4LU.

Please include a note in your return stating that you want a return and your order number.

Returns postage is to be covered by you the customer, we highly recommend sending returns via tracked delivery as we are not responsible and will not be held liable for missing packages and will not issue a refund on items that go missing. Once we receive your returned item/s they will be checked, and if the item has been used/opened/seal broken or the packaging is not in perfect condition your return will be rejected and we will send the item/s back to you.

Refunds if accepted will be processed within 7 workings days of receiving goods. 

In the unlikely event that you receive faulty/damaged goods, please email support@glamluxecosmetics.co.uk within 7 days of receiving your order and we will get this exchanged or refunded for you.

 

Intellectual property
You agree that all material, products, and services provided on this website are the property of GlamLuxeCosmetics, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute GlamLuxeCosmetics' intellectual property in any way, including electronic, digital, or new trademark registrations. 
You grant GlamLuxeCosmetics a royalty-free and non-exclusive license to display, use, copy, transmit and broadcast the content you upload and publish on www.glamluxecosmetics.co.uk and all of our social media accounts named below.
Facebook/GlamLuxeOfficial/
Instagram- glamluxeofficial
TikTok- glamluxeofficial


User accounts
As a user of this website you may be asked to register with us and provide private information including your full name, home address, phone number, email address and payment details. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all the activities that occur under your account or password.
If you think there are any possible issues regarding the security of your account on our website, inform us immediately at support@glamluxecosmetics.co.uk so we may address them accordingly.
We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion without prior warning.

Applicable law
By using this website, you agree that English laws, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between GlamLuxeCosmetics and yourself, or its business partners and associates.

Indemnification 
You agree to indemnify GlamLuxeCosmetics LTD, its affiliates, partners, directors, officers, employees, agents, suppliers, and licensors and hold GlamLuxeCosmetics LTD harmless against legal claims and demands that may arise from your use or misuse of our products, services and website.
 

 

Who we are
GlamLuxeCosmetics, based at 163 Birchfield Road, Redditch, Worcestershire, B97 4LU.

You can contact us by email support@glamluxecosmetics.co.uk, or by direct messaging us on any of our social media accounts;

Facebook/GlamLuxeOfficial/

Instagram- glamluxeofficial

TikTok- glamluxeofficial

Company number- 15443970

 






 

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